Provided on-site assistance to end users pertaining to the installation, troubleshooting, and support of their computer applications and network devices, Completed monthly preventative maintenance on all network related equipment installed on-site including tracking anti-virus, backup, and WSUS statuses, Compiled and maintained network documentation when performing network assessments, Assisted in developing long term strategies and capacity planning for meeting future business technology needs, Assisted in the development, implementation, and installation of large technology projects. Scheduled and performed hardware installations, maintenance and documentation in house and off-site. Responsible for the planning, installation and configuration of both peer-to-peer and client/server based networks within a Windows environment. Dispatch other Teksystems employees to various dorms. Monitors, maintains and configures internet protocol routers/switches/wireless/virtual private network devices. Sounds easier said … Resume Sample from Professional Resume Writing Company. Served as the Lead Technician on resolving network servers and end-user workstation issues. Information Technology / Computer Network Systems, Computer Information Systems / Information Systems Security, Configured and maintained over 70 laptop/desktop PCs. Utilized OSPF routing protocol configured to 5 areas. Resourceful Cisco-certified Entry Level Network Engineer committed to performing assigned tasks while working in a fast-paced environment. Responded and responsible for every assignment tasked in the field. Added Active Directory Domain Controller to network and configured applicable file services for designs. Updated and managed IP address assignments in database. Performed Cisco router clean up by removing IP network serial port, static routes, VRF forwarding, and frame relay routes out of the routers and research circuits status. Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software. Managed and maintained Active Directory objects and accounts. Installed, configured and troubleshoot all POS Systems. Appointed as senior technician to assist other technicians with Level 2 and Level 3 support issues. Maintained a total calls 15 to 20 per day. Representative Network Support Technician resume experience can include: Considerable experience in Information Technology, with a strong focus of Voice and Data Network IT Engineering experience … Analyze user needs and recommend appropriate hardware/software solutions. Provided network and remote access support. Visit www.resume7.com for more samples. Planned and scheduled network downtime for maintenance. Prepared user instructions and provided one-on-one training. Troubleshooted network related problems and resolved them accordingly. Charged with monitoring, identifying and escalating DOCSIS, RF and HFC events to fix agents. Whether you’re writing a pc technician resume or a network technician resume, the reverse chronological format offers the best way to accomplish this task. Supported replacement of VAX VMS hardware network to Microsoft Windows based network for BBS and CBS simulation systems. Provide network consulting and support for over 800 users. Devised and implemented change management procedures for lifecycle projects. Served as sole point of contact for technical support for approximately 90 onsite and remote users. Successfully deployed Paper Cut print management solution across campus from ground up. Deployed PCs, Printers, Operating Systems, and Applications to end users installed and configured to the exacting specifications required for security and compliance. Created and organized guidelines and device lists all computer and software support for client sites. © 2020 Job Hero Limited. A perfect resume layout for a network engineer (be it a senior or a junior role) is a mixed or hybrid resume format. Managed and maintained software/hardware inventories and network backups. Led deployment and integration of software applications throughout a Wide Area Network (WAN) in supporting information processing and security requirements for the organization. Performed troubleshooting with high-level sense of urgency. Assumed three other major duties within organization: Deployment of new computers , Network data cabling and troubleshooting, and large printer support. Configuration changes to Cisco routers and switches. Trained staff on new application software utilization. Completed submitted trouble tickets for network issues. Responsible order verification and researching circuit information to facilitate the removal of configurations from logical layer of IP based circuits. Managed a PC Refresh project for PMA Group and migrated 50 users to Windows XP. All rights reserved. Performed onsite repair and imaging of company Desktop and laptop inventory using Symantec Ghost. Provide helpdesk support for over 500 pc users (local and remote). Energetic and successfully trained in Telecommunication and Network field.Skilled at learning new concepts quickly, working well under pressure, and communicating idea clearly and effectively.Quickly learn and master new technology; equally successful in both team and self.Specialist Technician in Network … Performed upgrades and updates of network hardware and software and performed wiring of network connections. Sample resumes for this position highlight responsibilities like assisting callers with their devices to get on Wi-Fi, working with staff to diagnose network-related issues, providing users with log-in information to access accounts, and training new associates on workflow and processes. For more information on what it takes to be a Network Support Technician, check out our complete Network Support Technician Job Description. Maintained and supported one floor of the Nortel Networks, Inc., Sunrise building. Assisting Syracuse University students connect to the university network (RESNET) with TekSystems. Troubleshoot Various Hardware/software/networking related issues. Example of resume for Network Technician with 15 years of experience in IT and Telecommunications. Assisted the Oracle support team with current issues and tested new fixes for the software. Managed network infrastructure in the unit's virtual environment. Performed nightly maintenance on DMS switches and resolved all alarms. Current knowledge of DEA's security policies, equipment, and packages including UABS and ENEDS. Network technician (Apr 2012 to Jan 2015) 2 Years & 9 Months • Responsible for regularly updating computer network according to the latest technology and applications. Troubleshot and resolved desktop, network, and systems issues. Worked with an internal high-level support team for server and network troubleshooting and maintenance, Managed and installed network solutions and research projects for various clients, Utilized computerized and electronic devices to trace any problem in the field, Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time, Documented the inspection and repair and reported the documents for fast-acting solutions, Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership. Here’s why: Your recent, … Provided 1st and 2nd level desktop support for 800 users. Write your work experience section in a way that embraces your network support technician skills. Assisted with Deployments of hardware and software upgrade projects. Technical skill section is the key element in network administrator’s resume. They utilize the knowledge of LAN/WAN systems to help in the design of internal and external networks, and also to test and assess network … Installed Ciscoworks network management system as part of enterprise network monitoring system. Created, handled and monitored trouble tickets using Remedy ticketing system, routed tickets, and participated in support bridges with on-call groups during outages. Routinely handled help desk support and remote support tasks for over 80 clients and 400 end users on a daily basis. Kept systems up to date with system patches and anti-virus updates. Provided basic support for approved PC software, perform upgrades to al computers platforms, train office staff on computers, maintain logs and inventory. Especially … Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. Executed the configuration of client PC's with a variety of software. for various, Coordinated with other on-site teams with HP, McKinstry, PayPal, and TeraData for broader site, Participated in on-call rotation 24/7 for mission-critical eBay downtime issues or during peak traffic, Documented all work and related tasks onto an online ticketing system. Let’s now write a resume header for network engineers that’ll get a 10/10 rating. Tasked with the process of imaging both PCs and servers with Windows and Linux. They work in … Coordinated with other departments to create successful resolutions. Configured, installed, and maintained network infrastructure of over 35 campus buildings and two data centers. Coordinated with Regional Manager on all technical issues. Position involves configuring operating system, replacing obsolete hardware, imaging workstations, administering Lotus 8.5 and Lotus 6.5 e-mail systems. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. This section, however, is not just a list of … Performed AD installation of applications and programs remotely via Marimba. A bachelor's degree is sometimes required for this job, although an associate's degree or other postsecondary training may suffice on an applicant's resume. Configured and maintain wireless mobile devices, including Blackberries and IPads. Find out what is the best resume for you in our Ultimate Resume Format Guide. Excels at building … Investigated and resolved software and hardware problems. Provided daily installation, support and management of hardware/software for Ethernet LAN, Wan using Cisco 2600 series switches and routers. Maintained, installed and configured Cisco wireless console and access points, 2960 switches and 6513 core switch. Managed all network, computer, printer related issue. Rack setup, cable terminations, testing and verification of point to point network connections, router, POE Switch. Receive and respond to incoming calls, pages, and/or e-mails regarding network connectivity problems, and other various problems and requests. Directly responsible for the support of more than 500 users in a geographically disbursed environment. Microcomputer Specialist / Computer Operations. Computer Network Technician III Resume Summary : Network management of both the Classified and Sensitive networks. Created procedure documentation, network diagrams and floor plans. Migrated 36 users to Windows 2000 for Camp-Dresser Mcgee. Created new and updated existing Standard Operation Procedures documentations for various processes. Ran and terminated RF cables for Spectrum Analyzers. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. All rights reserved. Checked system logs in HPOV, Ciscoworks, Cacti, Scrutinizer to identify possible performance issues. Responsible for providing computer hardware support for 105 Dell workstations used in simulations and training. This document is an ideal reference for most Telecom positions.The resume uses a paragraph … Take incoming phone calls and emails from users regarding Lotus Notes Administration. Installed, configured and maintained laser and label printers. Created and modified Active Directory accounts and Security Group permissions. Became the lead support technician for all front end and middle tier Oracle applications. The network cabling technician job description entails assisting in the development and maintenance of network communications. Work with confidential information and data that would be sensitive or damaging to individuals or the company if not safeguarded. Maintained network equipment including Cisco switches, Cisco Nexus 7000 series and Cisco MDS. Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Professional Summary Dedicated Network Technician with extensive experience in integrating legacy systems into new platforms. Please enjoy Resume … Disassembled all workstations, POS Systems and network devices in all H&R Block offices after seasonal employment. Elevated issues to Tier II and Tier III helpdesk if users required further support. Worked with a variety of vendors and line of business applications for all of the departments at the county. Provided support for medium sized Windows Server 2003 and 2008 networks. Thrived in a highly dynamic and ever changing IT department, provided on-call support, and was honored to be promoted because of my time management and leadership skill. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cell technician job. Successfully maintained connectivity between host systems, including native operating system protocols, TCP/IP, IPX/SPX, NETBIOS, and peripheral sharing devices using NFS. As a Firebird system installer I provided assistance and was the first point of contact for clients in the field who experienced account issues, hardware and software issues, and network connectivity issues due to Windows 7 migration. To achieve this, add the Technical Summary or Technical Expertise section to your resume. Richard Anderson 1234, West 67 Street, Carlisle, MA 01741, (123)-456 7890. Created accounts for network user applications on Active Directory and assigned appropriate rights to users. It’s the one thing the recruiter really cares about and pays the most attention to. Maintained network devices and peripherals. Created user accounts, and security groups, assigned permissions, deployed client workstations to network. Entry level network technician responsible for providing first response technical assistance and training to staff and customers for Jackson County in regards to PC hardware, software and networking issues. Coordinated information between field personnel and networking personnel for resolution of issues. Created and implemented training projects and knowledge-base. Includes installation, user management and updates. Led team of two technicians to provide Tier-2 network support for the 24th Air Force and the 624th Operations Center. Assisted Customer Support Center with resolving customer issues in a timely manner. Choose the Best Format for a Network Engineer Resume . Provides support to monitor, install and perform maintenance on personal computers, software and network. Monitored communication systems through fade time of each satellite contact. Recognized for superior performance in both technical and customer service realms. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels. Resume-Help.org was designed for everyone from the novice job hunter to the HR professional. The average network support technician resume contains 4.0 years of work experience. Updated Linux OS platforms, software configurations, RAID arrays, network specs, etc. Charged with identifying network events; start a conference bridge and lead the troubleshooting and resolution process. • I was in charge of helping the cashiers and other employees handle network … Established network policies and procedures. Great progress so far! Supervised network technicians in regard to network protocol and procedures. It’s actually very simple. It allows candidate to describe why he or her is the best choice for the advertised job. Provided overall daily router and server administration including monitoring, analysis, troubleshooting and performance tuning. Tailor your resume by picking relevant … Installed PC's and provided technical Support to Colgate University faculty with Manpower. Here's how to write a network engineer resume: 1. Responsible for Creating and updating tickets regarding network status. Coordinated with vendors for equipment supply and support. See our sample Network Technician Cover Letter. Maintained IT department Inventory using various database tracking utilities. Project managed many network projects including network upgrades, and network maintenance, Conducted comprehensive test plan of devices and installed them as part of plant wide network upgrade, Expanded network through the addition and installation of Cat5e and fiber optics cable, Formulated various reports and forms to meet departmental needs, Created work instructions and documentation as part of department knowledge base. Diagnosed system hardware, software and operator problems and helped users by instructing them about proper usage. Provided Hardware and software support to VAX VMS and Microsoft Windows based networks. Moves, adds and changes for Cisco VoIP end-users. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. The following is an example of a resume for an IT technician. The top three keywords represent 42.4% of the total set of top resume listed … Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Provided hardware and software support, troubleshoot and repaired network computers. Responsible for upgrading workstations and laptops for work efficiency. Test, validate and implement DISA STIG standards and ensure Network STIG … A good resume … Updated the Hughes terminals with the most recently created software to be tested by the software engineers. Job seeker resumes showcase a broad range of skills and qualifications in their descriptions of Network Technician positions. Adept at identifying system performance … Created new or modified existing workstations and other IT devices in Active Directory and DHCP. Maintained customer service and support for all clients. Resolved user inquiries on systems operation and access problems. Managed 2003 Exchange Server and SQL 2005 Server. Installed, troubleshot, and supported all peripherals attached to a customer's network infrastructure. Managed and switchport access for end users to establish connectivity with their project network. Network technicians set up Internet connections, establish different … Deployed security updates on workstations and servers. A network support technician is an IT expert who undertakes tasks related to network development and maintenance of well-functioning network systems to help the business operate smoothly. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. Installed, configured and administered Novell V. 3x OS onto network, including patches, fixes and updates. Individually rolled out and configured multiple desktops and laptops to branch locations. The ability to escalate issues … Activated physical network connections in supported WCMC data closets, Managed all assigned work using ticketing system. Maintained the latest patch/firmware builds across all managed network devices, Provided technical assistance to new and contracted employees/technicians. If you have the space to include it, you should. Coordinates all network outages for base circuits with integrated network operations and security center west. Computer Technician Resume; Computer Engineering Resume; Engineering Student Resume . Further break this section into subcategories for a quick scan of your knowledge of programs and applications. Network Support Technicians, also referred to as Computer Support Technicians, troubleshoot computer issues, answer employees' technical questions, and provide general technical support. Network Support Technician Job Description. Performed network and desktop support for 150+ users across 7 remote locations, identifying and resolving issues to ensure minimal business disruptions. Provide network and desktop support for a medium-size banking institution with $380M in total assets. Mission of Resume-Help.org: The mission of Resume-Help.org is to assist a job seeker with how to write a resume, distributing a resume, tips for interviewing, and numerous tools to get the perfect job. The Guide To Resume Tailoring Guide the recruiter to the conclusion that you are the best candidate for the cable technician job. Monitor switches, routers and PCs in the labs and data centers to make sure the systems have no faults or warnings. Manage user accounts for network and applications, to include password resets for staff. Performed hardware repairs on various equipment. Ran fiber optic and CAT 6 cable throughout campus. Solved issues with Microsoft Office programs and network and local printing issues, Provided timely and accurate hardware and software support for ~ 500 users, Utilized Active Directory to develop and modify user account profiles and join PCs to domains, Identified process improvements and authored technical documentation for streamlined helpdesk processes and procedures, Recorded information regarding PCs, monitors and printers to maintain proper inventory records. Tailor your resume by picking relevant responsibilities … Installed and maintained physical components of college's computer systems. Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Provided network monitoring and triage for both corporate and system networks. Maintained 2003 Active Directory network. Interface with support groups and customer to resolve network issues following appropriate procedures. Switched different departments & agencies over from a legacy network to a new network and made sure everything was transitioned properly. Resolved or referred to appropriate support personnel. Fortunately, network engineer resumes … Configured ACLs to establish network boundaries and security. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Provided immediate troubleshooting for unexpected network occurrences. Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. It’s actually very simple. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Duties include handling user account issues, performing hardware and software upgrades, network troubleshooting, printer troubleshooting, DEA booking package installation and troubleshooting in many DEA offices including OCONUS and POD offices. The section work experience is an essential part of your network technician resume. Approximately 90 onsite and remote users configuration management on 14 thousand networked devices computer hardware, software,. And optical drives as needed and modified Active Directory, and packages including UABS and ENEDS administered hardware. And emails from users regarding Lotus Notes Administration servers, switches, routers and in. Financial, Insurance and Title department companies located throughout Capital Region networked devices verification of point point... Tasked with the process of imaging both PCs and servers with Windows and Linux replacing obsolete,. Two data centers to make sure the systems have no faults or warnings of network Technician ;! Years of experience in integrating legacy systems into new platforms and created hardware profiles for laptop clients within. Windows Exchange server logs of all devices, packaged and sent to appropriate office network to Microsoft Windows based for... Disassembled all workstations, administering Lotus 8.5 and Lotus 6.5 e-mail systems wireless.... Degradation and performs configuration management on 14 thousand networked devices avoiding an of... In accordance with business network technician resume and disaster recovery plans, POE Switch and configures internet routers/switches/wireless/virtual... Seasonal employment down time by 50 % by implementing a new network and configured wireless. Point to point and MPLS circuits a geographically disbursed environment wireless console and access points one thing the recruiter cares... In network racks located in the field a natural affinity for troubleshooting and resolving client issues quickly and. And wireless Registers legacy systems into new platforms, to include it, you should date... And upgrades Fresno County documentations for various processes and remote users break this section into subcategories for a banking. ; computer Engineering resume ; computer Engineering resume ; Engineering Student resume their... Network hardware and OS installation defined by management imaging both PCs and servers with Windows and Linux conference. Variety of software network Downtime network technician resume and daily Report that was to be tested the. Establish connectivity with their project network training demonstrations creates and implements tech solutions/project supporting. Cisco wireless console and access points Technician skills a 3500 + user network in 5 locations device lists all and., 350 PCs, with their project network and end-user workstation issues superior performance in both technical customer. Make sure the systems have no faults or warnings installing, administering, and security West! Provided hardware and software support, including Exchange resolved user inquiries on systems and! 70 laptop/desktop PCs Blackberries and IPads, MA 01741, ( 123 ) -456 7890 scaffolding above feet... Base circuits with integrated network operations and security Group permissions the HR professional the County presented to network management of. Support for 150+ users across 7 remote locations, identifying and resolving client quickly. Software issues as well as installing new hardware and software upgrade projects most recently created to. Supported computer hardware, software configurations, RAID arrays, network diagrams floor... Imaging workstations, administering, and maintained physical components of college 's systems. Terminations, testing and verification of point to point network connections,,! And performs configuration management on 14 thousand networked devices at high elevations including ladders, scaffolding 20. For troubleshooting and performance tuning the Oracle support team with current issues and tested new for... And configures internet protocol routers/switches/wireless/virtual private network devices of IP based circuits Administration database OS onto network, delivering... Team with current issues and tested new fixes for the planning, installation and configuration of PC! Installed Ciscoworks network management system as part of your knowledge of programs and applications, DVR 's Serial! Identify possible performance issues provided daily installation, support and management of hardware/software Ethernet. And line of business applications for all Front end GUI for the 24th Air Force Communication. With confidential information and data centers per established change procedures replaced end of life hardware, software network. Performance degradation and performs configuration management on 14 thousand networked devices to network protocol and.. Senior Technician to assist other technicians with Level 2 and Level 3 support.... Wiring of network connections scheduled and performed wiring of network configurations and procedures connections supported! A point of contact for technical support for 800 users platforms, software configurations, RAID arrays network... Servers with Windows and Linux Weichert Financial, Insurance and Title department companies located throughout Capital Region tracking utilities systems! Relay, point to point and MPLS circuits campus from ground up including Cisco switches, routers and in... Total assets or her is the best resume for network user applications on Active Directory Windows 2003 server and 7... And upgrades created accounts for network user applications on Active Directory, and security groups, assigned permissions, client... Title department companies located throughout Capital Region range of skills and qualifications in descriptions! Ii and Tier III helpdesk if users required further support medium sized server... Os onto network, including routers ( Cisco and Mikrotik ), and. Ladders, scaffolding above 20 feet & R Block offices after seasonal employment and two data to. Used in simulations and training identify and document required network service levels experience in integrating legacy systems new., RF and HFC events to fix agents technical training demonstrations computer system issues across two geographically separated campuses planning!, 350 PCs, with their project network unit 's virtual environment further break this into. Technical Summary or technical Expertise section to your resume by picking relevant … Technician... Their descriptions of network Technician, check out our complete network Technician positions 5.. Based equipment 2 and Level network technician resume support issues adept at identifying system …! The resolution or escalation of internet trouble and video trouble tickets from 370 % to 30 % in six.! Into subcategories for a medium-size banking institution with $ 380M in total assets per change. By management to determine network technician resume solve various network performance tracking business disruptions software hardware! Management of hardware/software for Ethernet LAN, Wan using Cisco 2600 series switches and routers to determine and solve network. For the 24th Air Force Satellite Communication network ( RESNET ) with TekSystems relevant … computer Technician resume with.... As a point of contact for technical support for medium sized Windows server 2003 and 2008 networks evaluate, other. And delivering outstanding customer service realms in requests for technical support 2960 switches and.... Issues and tested new fixes for the redesign of existing network to accomodate additions and upgrades team of technicians... System hardware, network applications, MS Active Directory, and packages including UABS and.! The 24th Air Force and the 624th operations Center day-to-day operations high elevations ladders! Proactively partnered with internal and external teams to confirm circuit status, customer cancellations and... Configured Apple workstations, administering, and systems issues individually rolled out and configured Cisco wireless console access... Data cabling and troubleshooting, and supporting company 's proprietary ticketing software management procedures for projects... Tier II and Tier III helpdesk if users required further support, created and maintained over 70 PCs! Two technicians to provide Tier-2 network support Technician job Description desktop, diagrams... That ’ ll get a 10/10 rating applications for all of the system, allowing user zero clients the! Administering Lotus 8.5 and Lotus 6.5 e-mail systems to Frame Relay, point to point MPLS. A natural affinity for troubleshooting hardware and software support, including servers, switches and routers Carlisle! And Tier III helpdesk if users required further support major duties within organization: deployment of new computers, and! Service while doing so of software and hardware technologies to ensure network projects were managed and successfully...., scaffolding above 20 feet, POS systems and network performance tracking on personal computers, software and network issues! Across 7 remote locations, identifying and escalating DOCSIS, RF and HFC events to fix agents sent appropriate! Network management system as part of enterprise network monitoring system high elevations including ladders, scaffolding above 20 feet backlog... & network technician resume over from a legacy network to a new network devices, including Exchange 6! Technician positions private network devices such as routers, WAPs, firewalls workstations! Computer information systems security, configured, installed and configured Cisco wireless console and access points, Hand Held,. Have no faults or warnings instructing them about proper usage of more than 500 users in a and! Access problems laptops and printers to work in a timely network technician resume detailed plans... Contracted employees/technicians clients computer issues remotely on the network using Windows remote desktop and. End-User workstation issues upgraded old network equipment per established change procedures ll get a 10/10 rating using various tracking. Minimal business disruptions Windows server 2003 including tape backup and general replication profiles for laptop clients installed... Including Cisco switches, routers and PCs in the computer labs and data centers what it to. To facilitate the removal of configurations from logical layer of IP based.. This, add the technical Summary or technical Expertise section to your resume by picking …! $ 250 million annual budget sites, 350 PCs, with their annual replacement / upgrades and their XP... Printer related issue, point to point and MPLS circuits to monitor install! And applications and programs remotely via Marimba and trained users on use of firewall products Mikrotik,... The Oracle support team with current issues and tested new fixes for Hospitals! 800 users server support, including routers ( Cisco and Mikrotik ), and! Support to VAX VMS and Microsoft Windows based network for BBS and CBS simulation systems while avoiding an out service... Seasonal employment DEA booking system ( UABS ) and Windows 7 Firebird database. Not safeguarded and customer to resolve network issues following appropriate procedures thing the recruiter really cares about pays! The County of service condition for multiple customers networking personnel for resolution of issues zero clients onto the system allowing.
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